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CASTELLO 1935 Logo

ITALY

Information and Policies

Company Contact:

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Phone:

  • ​T: +1-540-650-1935

Email

Locations:

  • CASTELLO - USA: IRS 65-1209135

  • CASTELLO - CANADA: GST 72522215RT0001

  • CASTELLO 1935 -ITALY: VAT IT09548480962

  • CASTELLO Trademark Registration: 98257519

Brand Payments:

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  • HOME:

    • Credit Cards:

      • Store Processed​

    • KLARNA:

      • 4 Interest Free Payments

  • HOTEL:

    • Credit Cards: N/A​

    • ACH: Limit $25,000

    • Wire Transfer No Limit

  • DESIGN:

    • Credit Cards: N/A​

    • ACH: Limit $25,000

    • Wire Transfer No Limit​

Brand Returns:

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  • HOME:

    • Stock Items Permitted

    • Made-To-Order Defect Only

    • Custom Made No Returns

  • HOTEL:

    • Custom Made No Returns​

  • DESIGN:

    • Custom Made No Returns​

Brand Delivery:

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  • HOME: FOB Destination

  • HOTEL: FOB Warehouse

  • DESIGN: FOB Factory

Brand Ordering:

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  • HOME:

    • Stock Items: 1-2 Weeks

    • Made-To-Order: 3-4 Weeks

    • Custom Made: 4-6 Weeks

    • Bespoke Custom: 8-10 Weeks

  • HOTEL:

    • 6-8 Weeks​

  • DESIGN:

    • 10-12 Weeks​

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